How To - Handle Wells Fargo Bank

How To - Handle Wells Fargo Bank

Wells Fargo recently fired 5,300 employees for opening millions of accounts that customers did not need or want. If you feel you have been caught up in this situation here's how to handle it..

Do not close any accounts!
The reason is simple - the accounts should remain open so they can be investigated.

Request an investigation
Give your Branch Manager a letter requesting a back office investigation. The letter should itemize all your accounts with account type and account number. Include your address and contact information. Sign and date the letter. Keep a copy.

Be polite
Do not get combative. Remember, the vast majority of Well Fargo employees work really hard to serve their customers. Just ask for an investigation, but be firm and polite that's what you want.

Content written and posted by Ken Abbott